Ecoembes

We designed the new recycling experience in Spain
CHALLENGE

CHALLENGE
Validating and testing the company’s technological solutions
Ecoembes, Spain’s leading recycling company, partnered with Lúcid to conduct user validation and testing for various technologies and solutions developed by engineering teams
PROCESS
Evaluating and validating usability to create an optimal user experience
RESULT
A journey map designed to encourage recycling habits at home
We designed a journey map that allows Ecoembes’ development team to create an easy and intuitive user interaction while achieving its goal of promoting recycling in Spanish households.
Strategy
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METHODOLOGY

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ACHIEVEMENTS
  • Validation and testing Conducted on 4 technologies.
  • Ethnographic research Users aged 18 to 60+ across Spain.
  • +30 end users In-depth interviews covering a wide user range.
  • 5 focus groups Creative facilitation to generate insights.
  • Happy path Creation of a user storyboard for the happy path.

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We are open to innovation and human-focused industrial design commissions and creative collaborations.
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